Refund Policy for Webvision Solution
Effective Date: 01 April, 2023
At Webvision Solution, accessible from www.webvisionsolution.com, we strive to provide excellent services and products. However, we understand that there may be instances where you may need to request a refund. This Refund Policy outlines the circumstances under which refunds will be granted and the process for requesting a refund.
Refund Eligibility
- Digital Products and Services: Refunds for digital products and services will be considered on a case-by-case basis. To be eligible for a refund, you must notify us of your request within 30 days of the purchase date. Please include proof of purchase and a detailed explanation of the reason for your refund request.
- Physical Products: Refunds for physical products will be considered if the product is returned in its original condition and packaging within 30 days of receipt. Shipping and handling fees are non-refundable.
Non-Refundable Items
- Services that have already been rendered and accepted by the customer
- Customized or personalized products
- Gift cards or promotional items
Refund Process
- Request a Refund: To initiate a refund, contact our customer support team at support@webvisionsolution.com or +91 78782 12426. Provide your order number, proof of purchase, and a detailed explanation of the reason for your refund request.
- Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.
- Refund Issuance: If your refund request is approved, we will process the refund to your original method of payment within 14 business days. The time it takes for the refund to appear in your account may vary depending on your financial institution.
Exchanges
If you received a defective or damaged product, please contact us immediately at support@webvisionsolution.com or +91 78782 12426. We will arrange for a replacement or exchange at no additional cost to you.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@webvisionsolution.com or +91 78782 12426.
